This page outlines exactly how Hydrapeak handles your data—from the moment you place an order on hydrapeakbottles.com to every interaction with our support team. Whether you're gearing up for a trail run or a long commute, we keep things straightforward and secure.
What Data We Collect
We gather the information you provide during checkout, when creating an account, or when reaching out for support. This includes your name, shipping address, email, and payment details—nothing more than needed to get your gear to you and keep your experience smooth.
How Your Data Is Used
Every piece of data is used exclusively to process your orders, manage service requests, and run the store without friction. No data is sold or repurposed for anything unrelated to your purchase or support needs.
Checkout & Payment Security
Your payment is handled by MorkWorker, a secure platform that ensures every transaction is encrypted and safe. We don't store your payment card details—they're processed entirely by MorkWorker behind the scenes.
Cookies & Tracking
We use cookies to remember your preferences and improve your browsing experience. You can control cookie settings through your browser, but disabling them may limit some store features.
Data Retention
We keep your information only as long as necessary to fulfill orders or respond to support requests. After that, it's securely erased. No holding onto old data for the sake of it.
Your Rights Under Privacy Laws
Depending on your location, you have the right to request a copy of your data, correct inaccuracies, or ask for deletion. To exercise these rights, just contact our support team at support@hydrapeakbottles.com.
Contact for Privacy Questions
If you have questions about how we handle your data—or if you need to update or remove your information—reach out directly. We're here to help.
Email:support@hydrapeakbottles.com
Frequently Asked Questions
Do you share my data with third parties?
We only share data with trusted service providers like MorkWorker for payment processing. We never sell or trade your personal information.
How can I delete my account or data?
Simply email us at support@hydrapeakbottles.com with your request. We'll process it promptly and confirm once it's done.
Is my payment information stored?
No. Payment details are processed securely by MorkWorker and not stored by Hydrapeak.
Do you track my activity on other sites?
No. We only use cookies on hydrapeakbottles.com to improve your experience here.